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Our Office
Philosophy: Each
member of our staff adheres to our two-part office policy...
First
Appointment: On
your first visit, a permanent record will be started. You will be
asked to complete a health history questionnaire and a
registration form. If you have insurance, please bring your card
and any information. If you have been under the care of another
dentist, we may ask permission to transfer some of your records.
We will also do a complete mouth examination and take any
necessary x-rays. At that time we'll thoroughly discuss your
treatment plan and any fees you will be charged.
Making
Appointments: Our
working hours are quite extensive (check out our hours) . This office is closed on
weekends and most major holidays. It is also closed when the
doctors are attending continuing education programs. Our
answering service will always be available to take messages when
the office is closed and we make great effort to return calls as
quickly as humanly possible.
We try
hard to maintain our schedule to prevent excessive waiting. When
unable to keep an appointment, 24 hour notice is appreciated.
This courtesy makes it possible to give your appointment time to
another patient who desires to see the doctor. We do remind
patients of their appointments when possible, but ask that you
not rely on this reminder.
If you
have questions, please
do not hesitate to call. The office staff is trained to discuss
your concerns with you. If it necessary to speak to one of the
doctors, they will return your call as soon as the appointment
schedule permits.
Emergency
Care: Dental
pain is a very intense and at times unbearable situation. If you
do have such a problem please call as early in the day as
possible and we will do our best to schedule an appointment for
the same day. If the problem arises when the office is closed,
the answering service will provide a number to reach the doctor
on call. You can also check out our section on Emergencies.
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